Customer Service Representative Job at AIL, Remote

  • AIL
  • Remote

Job Description

American Income Life (AIL) is seeking a dependable, service-minded Customer Service Representative to work from home in Texas. Support customers and working families by answering questions about life and supplemental health insurance, explaining policy information, resolving service issues, and directing complex requests to the appropriate team. Communicate with empathy and accuracy across phone and digital channels, document interactions, and follow established privacy and service procedures. AIL, a Globe Life company serving families, labor unions, credit unions, and association members since 1951, values integrity, community relationships, and customer care. Training and development are available in an agent-focused environment. Customer service experience is preferred; insurance experience is a plus. Must have reliable internet and a suitable remote workspace.

Job Tags

Remote work

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