American Income Life (AIL) is seeking an entry-level Work-from-Home Customer Care Specialist to support policyholders and prospective customers. In this remote role, you’ll answer questions, explain basic life and supplemental health insurance information, assist with service requests, and connect customers with the appropriate resources. You’ll use strong listening and communication skills to build trusted relationships while maintaining accurate customer records and protecting confidential information. AIL serves working families, labor unions, credit unions, and association members, with a culture centered on service, integrity, and community. Training and development are provided. Candidates must be based in Texas; insurance licensing may be required depending on assigned duties.
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